Virtual Assistant Support for Servicers

We’re excited to share the opportunity for field technicians to have direct access to our top technicians using video to quickly resolve issues in the field. If technicians are out in the field and need back-up, they can now rely on virtual service support through the Acty App.

  • The app is easy to use and FREE
  • Technicians in the field can access with WiFi or a standard 4G network
  • Provides real-time help with solving problems remotely

If technicians know they’ll be on-site in the next day or two and would like to make an appointment to connect with one of our technicians, please click here to schedule an appointment.

If technicians are on-site and need immediate assistance, they can call 920-748-3121 and request video support. Please share this free resource with anyone on your team who could utilize this option for support.

To learn more about how the app works, please view the Acty First Use Guide. 

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